renee,
forget the e-mailing. believe me i know from experience.
call him and just ask him to call you so you can chat, that you need to just talk to him for a few minutes.
i went through this whole thing with my caps more than once & they just don't respond well to upset e-mails. they run.
if you talk in person you'll clear the air. don't be shy. he'll be flattered that you care.