What would *you* do?

A customer threw money at me the other day. And I mean threw money at me. Luckily there was no coinage involved. 🙂 I had treated this customer with the utmost of respect, had done nothing to him (he must have been like 15 or something), he was just an S.O.B for absolutely no reason. Even after I made an effort to be nice to him, he kept up the attitude. He was like this wannabe gangster type of loser. I just want to know how you all would have handled it. Because I wanted to fly across the counter and wrap my hands around his throat. But you know, that's illegal and everything. I think in the future if someone does that again I'm going to throw it back at them, and treetrunk it if I get fired. Just the other day some horrible woman called my favorite coworker, the Taurus I get along with really well, a "nitwit", because she was trying to explain that the woman had the wrong coupon for her buy 1 get one free thing. And then the woman stood there and demanded my coworker pick up her store card from the floor because she had acrylic nails on. We were all just shocked. I would have said something but 1) I was off the clock and therefore not protected by the harrassment of employees rules, and 2) I was too shocked to even say anything. She picked it up for her. I'm to sign some sort of affadavit (sp?) next week as the only witness to the harassment. Oh and the woman stole 2 nail polishes while she was there.

I LOVE MY treetrunkING JOB.

Your thoughts?

🙂

P.S., I cannot quit the job until the end of June.

P.S.S., I forgot to mention the other day a woman insisted I get down completely flat on the floor to pull a box of 24 perms out of a floor-to-ceiling shelving unit (these are HEAVY boxes by the way that are packed like sardines next to and on top of each other, so wiggling them out is an act of congress)...I was dirty by the time I was done. Dirty and pissed off. And she barely mustered a thank you. She didn't even offer to help me carry this huge heavyass box all the way across the store. All my other coworkers were telling me in the back room, "screw her, let's just tell her we're out of the perms she wants". But no, I couldn't live with that on my conscience. She's standing in the doorway of the stockroom (the customer) in a cookiemonstery tone of voice telling me exactly what kind she wants as I'm literally face-down on the floor underneath a table I might add trying to get this evil box out and finally I just said, "you know, I can't actually hear you when I'm on the floor underneath a table. It'll be just a minute here, okay?" (as in, GET THE treetrunk OUT OF THE DOORWAY AND QUIT DICTATING TO ME, YOU ASS!!)

RRRRRRRRRRRAAAAAAAAAAAAAAWWWWWWWRRRRRRRRRRR!

And one more thing and then I'm done.

Our store, size-wise, is actually pretty small. No, we are not a small business, but our actual square footage probably isn't much. So guess what. It's rude to be ON YOUR CELL PHONE AS YOU'RE SHOPPING in an enclosed building that small. It's so rude in fact that I automatically think, "oh great, it's one of those people..." when I see (more often hear) the cell phone come out. It's usually the type of people who chew gum, smack gum actually, while their four children are screaming at the top of their lungs running around the store screwing everything up, while the "mother" is on the phone speaking as loudly as possible about her gynecological problems and her boyfriend/husband who's a druggie in jail and yada yada yada. Yes, people have problems. No, I wouldn't ordinarily judge. But christ almighty, SPARE US, PLEASE!!! It annoys everyone in the store when someone's on their cell phone. Because from the front to the back, you can hear people whispering. So imagine obnoxious loud talking. And I hate it when they want me to be their personal shopper, as in, they want me to not only read the directions to them, but also carry all their butter. Do they not see the shopping carts large and small conveniently located by the FRONT DOOR. Are they blind, deaf, AND dumb?

!!!!!

15 is hard for me if I punch him in the head then I get in a lot of trouble. Best thing to do is say here is your change sir. when he gets close tell him ( listen you little butter I am going to cut your balls of first chance I get) should make him think.

If you have to have a job where you deal with customers, try and get one in hospitality - there's much more scope for revenge and therefore you feel a lot better when a customer is being rude and you can smile, knowing you've spat in their coffee... ah...the amount of my bodily fluids that people have ingested...

I worked in an internet cafe once, and when people were rude - and most of the time they'd forget to logout of their email, just close the window - i'd send out emails from their account to their entire address book confessing some dark sexual secret.

It's all about finding a way to assert your dominance over the customer without them neccessarily realizing - maybe develop selective deafness - ignore people, it can be so gratifying - bend down to pick up the lady's storecard and accidently kick it under the counter then tell her she has to apply for another one in writing.
Try whispering outlandish profanity, such as 'I'm going to fcuk you up the arse with your pants down'. 99% of the time, the customer will say 'WHAT!?' Then smile and say 'I said, you'll find that product in aisle 4... what did you think I said?'

Try being sickly nice and smiling a lot - the customer will often think you're patronizing them and get really frustrated. There's so many things you can do to get your own back on evil customers - also provides a great outlet for pent up creative energy that you may not be able to express in a retail environment.

oh god i sound like i psycho

ok you know I don't think you would get fired for pulling a fifteen year old boy up short. I'd try something ego-poking-15 is still young and they are all too aware of it- calling him "Princess" may work...unless he's the type to come after you with a knife.