Always screwing up

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IAmMystified
@IAmMystified
11 Years1,000+ Posts

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I try as much as I can practice professional civilty and political correctness as much as I can. I also try and do things with the best intentions because my philosophy is I want to be proud of the things I said/did that day.

So last week I set up a meeting between one of my colleagues and a new client due to my colleague being the only one available to meet with the client and I of course was trying to practice great customer service. But for whatever reason my colleague gives me a snarky attitude and it went like this:

Them: So why am I seeing them?
Me: Because they were only available on tue/thur
Them: Don't ever schedule people like this with me.
Me: (Taken aback, shocked etc.) Ok.
Them: (Goes on to mumble about being busy or them meeting with someone else instead)

I at that point decide to walk away so I don't know exactly what they were mumbling about. But I'm a sensitive and emotional person sometimes and I kind of felt bad at the attitude I was given seeing as meeting with a new client isn't that big of a deal and I'm not exactly sure what the attitude was for. It doesn't matter if someone is busy or whatever, just meet with the client. Plus, how am I supposed to know if someone is "BUSY" if they don't say anything.

Anyway, like I said I try to have good intentions and do what's right 100% of the time but now I feel bad because my sensitivity is making me feel like nothing I do is right. It's actually making me not want to talk to my colleagues and to just shut my door becuase having an attitude isn't justifiable in my book and it made me feel awkward.

How would any of you handle the situation?
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Montgomery
@Montgomery
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Comments: 552 · Posts: 18848 · Topics: 149
Posted by IAmMystified
I try as much as I can practice professional civilty and political correctness as much as I can. I also try and do things with the best intentions because my philosophy is I want to be proud of the things I said/did that day.

So last week I set up a meeting between one of my colleagues and a new client due to my colleague being the only one available to meet with the client and I of course was trying to practice great customer service. But for whatever reason my colleague gives me a snarky attitude and it went like this:

Them: So why am I seeing them?
Me: Because they were only available on tue/thur
Them: Don't ever schedule people like this with me.
Me: (Taken aback, shocked etc.) Ok.
Them: (Goes on to mumble about being busy or them meeting with someone else instead)

I at that point decide to walk away so I don't know exactly what they were mumbling about. But I'm a sensitive and emotional person sometimes and I kind of felt bad at the attitude I was given seeing as meeting with a new client isn't that big of a deal and I'm not exactly sure what the attitude was for. It doesn't matter if someone is busy or whatever, just meet with the client. Plus, how am I supposed to know if someone is "BUSY" if they don't say anything.

Anyway, like I said I try to have good intentions and do what's right 100% of the time but now I feel bad because my sensitivity is making me feel like nothing I do is right. It's actually making me not want to talk to my colleagues and to just shut my door becuase having an attitude isn't justifiable in my book and it made me feel awkward.

How would any of you handle the situation?



Is that his/your job?

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IAmMystified
@IAmMystified
11 Years1,000+ Posts

Comments: 4 · Posts: 1030 · Topics: 51
I don't even know what the problem was. I didn't stick around while they mumbled to hear what the problem the client was.

I set the meeting up like we always have for years and years. All I know was the attitude was uncalled for and it makes me feel like crap.

I have my door closed. I'm not dealing with people who have attitudes who don't even know how to apologize.
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IAmMystified
@IAmMystified
11 Years1,000+ Posts

Comments: 4 · Posts: 1030 · Topics: 51
I can be sensitive and emotional at times like I said, so it hurts my feelings. I was having a great day and I hate it when people give me attitude as if what I did was sooooooooooooooooooo bad. Meeting with a client even if they were busy, or it was a "time waster" client or whatever...its a part of customer service. Doesn't matter what else you have going on, or if you're in a bad mood. You do things becuase you have to becuase clients are #1.

So the attitude was uncalled for and I did take it personally. Things like that do add up and all it does is make me learn to walk on eggshells around those people.

So my door is currently closed.
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IAmMystified
@IAmMystified
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Comments: 4 · Posts: 1030 · Topics: 51
Posted by TwirlingStrawberry
plus....closing your door closes off EVERYONE....even those that didn't offend you....so, in reality, you are barricading yourself from others that didn't do anything to you.

stop throwing a fit!

your behaviour or reaction to her/him is cascading through the office now....like a tidal wave.



Today is a slow day so there's only 3 of us here. The 3rd person keeps to herself most days anyway.
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IAmMystified
@IAmMystified
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@twirl

Apparently what I "did" was bad if it resulted in someone's attitude. This is the thing. Like I said, I'm relatively a happy person and as much as having to work 50 hours a week is sucky, I enjoy being here most days becuase I like what I do.

I do my job 24/7 the way I'm supposed to do it, and I do it without question. I try to do what's right.

Like I said it doesn't matter what the "problem" was, the client has been on the outlook calendar for a week. If there was a problem with the client, it could have been changed A WEEK ago. There is no reason why I should have been given the attitude. I don't deserve to get blamed for things because things that I do aren't done for selfish reasons, or because I'm lazy or whatever.

The only reason why I closed my door is because I'm trying to control the urge to give attitude back or to yell or etc. I'm seeking peace by closing my door.

I don't know what else to do because I'm not gonna just act like nothing ever happened, that would mean their attitude was justified.
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IAmMystified
@IAmMystified
11 Years1,000+ Posts

Comments: 4 · Posts: 1030 · Topics: 51
Last week. This other coworker gave me attitude and called me mean because she wanted someone to go with her to pick up food for the office. She knew all week that I was swamped because I was out for days dealing with my wisdom teeth situation.

But she called me up and wanted a companion. I said that she knew I was busy and I can't. She kept bugging me. So I told her to go by herself. She said she doesn't like going anywhere by herself (at this point I questioned why she didn't ask anyone else to go with her) so I told her in a joking sort of way to be a big girl and just go by herself.

She got upset and hung up on me. I didn't say it to offend her, I just meant she needs to learn to do thing on her own and not rely on others so much. Anyway she avoided eye contact, pouted and said I was mean.

Things like this are just frustrating. You can't be honest, you can't do the right thing because somewhere someone is just going to make you feel bad for being a good person.
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Montgomery
@Montgomery
12 Years10,000+ Posts

Comments: 552 · Posts: 18848 · Topics: 149
Posted by IAmMystified
I agree but I can't just act like what they did WASNT wrong and "ignore" it. It's not right and sure I can control how I respond and just brush it off or not take it with a grain of salt but still, I don't need attitude. I don't deserve it either.

Either I get respected or I don't want them to associate with me at all.



😱


Doesn't he know who you ARE?

By God, you are Special-- you shouldn't be required to deal with assholes like an adult professional.

That is for peons.

Open your door-- but only to go out there and RAISE SOME HELL.

Pitch an unholy fit, the likes of which he will never see again.

Sounds like he needs a reminder, Princess.

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IAmMystified
@IAmMystified
11 Years1,000+ Posts

Comments: 4 · Posts: 1030 · Topics: 51
Posted by TwirlingStrawberry
it's not about ignoring.........

the lunch situation, you handled well. you were busy and you didn't cave. that warrants respect.

the situation today....not so much. you probably should have said something along the lines of...."Your mumbling is inappropriate. We do this all the time, sorry about your bad day, but get with program." and left it there.

....instead, you went in your office and pouted.

.....and they kind of have to associate with you, you work together.



I wish I did say something. It just took me by surprise and I just said "Ok." and walked away. The closed door isn't so much to pout. I just don't want to be around someone who is being a B**********