Calling computer geeks!

This topic was created in the Miscellaneous forum by Skykomish on Thursday, February 10, 2011 and has 14 replies.

Profile picture of Skykomish
@Skykomish
15 Years1,000+ PostsScorpio

I need some help/expertise. I have an oold/ancient scanner (one touch 5800) and scan/print/fax machine (officejet j3680) and I cant get either one of them to work now that I have windows 7. I redownloaded the drivers but it didn't help. Says it can't find them/doesn't recognize them/unable to connect. I tried 2 different usb ports. I need at least one of them work. Preferably TODAY.. but I could go pay to have my documents faxed I suppose. Help?

Profile picture of Qbone
@Qbone
21 Years10,000+ PostsVirgo

You must have some Cancerian in your chart.

Cling on a device which belongs to Stone Age while running state of the art win 7..? come on mate, stop being cheap and treat yourself better.

Alternative is to switch back to win XP if you are so in love with that old crap.

Profile picture of dofacc
@dofacc
15 Years1,000+ Posts

The problem is the Windows 7. There is a ton of software, and therefore hardware, that will not run under Window 7. The coding that makes up 7 is such that the older stuff isn't compatible. This happened when 95 came out. A bunch of the Windows 3.x would no longer work.

The only thing you can do is to back up to a earlier Windows operating system. That could be XP or Vista. I am told that you can tell 7 that you want to "emulate" XP or Vista. I haven't tried it, but I am guessing that there will be just a little bit of work to get it to run that way. I would not want to guarantee the results, either.

Your best bet is new stuff. The scanner etc that you now have will not be supported by MicroSoft operating systems in the future, so it will just become more and more difficult to be connected.

Profile picture of dofacc
@dofacc
15 Years1,000+ Posts

This short article gives you a pretty good run down on what your problem is and assorted "solutions." Enjoy....

http://forums.cnet.com/7726-19411_102-3108559.html#3108559

Profile picture of Skykomish
@Skykomish
15 Years1,000+ PostsScorpio

Haha, nope, no cancer. I do have a Taurus moon... perhaps that's my problem with spending money? Though really, its because I don't have any to spend. Would be nice to get all those nice toys, but I don't have the dough. Guess I have no choice but to replace it now.

Profile picture of dofacc
@dofacc
15 Years1,000+ Posts

I am seeing "conditions" and "Iff" in all that.

Tell you what Domino-o, why don't you explain all that to Microsoft and see if you can convince them that Skykomish's hardware will have to work.

Profile picture of dofacc
@dofacc
15 Years1,000+ Posts

The real solution for Skyomish is to get updated hardware. A bunch of tinkering will give her nothing but headaches that she doesn't need.

Go ahead, give us the instructions for running a virtual machine, and lets see if she cares to do battle with it.

Profile picture of dofacc
@dofacc
15 Years1,000+ Posts

Yes, going out and buying updated equipment is something that I at least have mentioned. Leaves the question though, why all of your inane babble about virtual machines and running antique equipment?